The Observatory Dental Practice

I went to The Observatory Dental Practice after my former dentist did not respond to an emergency call. From the moment I arrived, the team — and especially Dr Andrew — were exceptional. I received immediate emergency care, and my root canal was scheduled as soon as possible. They were truly lifesavers. I genuinely thought I might lose my molar, but Dr Andrew is highly skilled, calm, and always takes the time to answer all my questions. I am still a patient at the practice, and my dental care has significantly improved since then. I am very grateful for the ongoing support and professionalism. Highly recommended.

Had an emergency appointment as I lost half a back tooth that also was lacerating my tongue. The Observatory were amazing, giving me a same day appointment. The procedure was impeccable, painless and quick, Thomas was kind, professional and took a fully holistic approach and I have a newly built tooth! It obviously cost but totally worth it, definitely will recommend and will use the practice agsin when needed, thank you.

I thoroughly recommend Thomas at The Observatory if you are looking for a holistic and gentle approach to dentistry. I was terrified to have an extraction, but Thomas and his wonderful colleague were so kind and relaxing that I immediately felt at ease. The procedure was comfortable and quick, and ended with a super cool treatment which involved using the plasma from my own blood to help heal the socket (pic below from after the centrifuge) My children also see Josh at The Observatory and he is also wonderful, so I highly recommend the practice, particularly to any nervous patients!

I cannot recommend this dental practice highly enough. Olivia has been absolutely fantastic throughout my treatment. She is knowledgeable, friendly, caring, and incredibly patient, especially with nervous patients. She took the time to explain everything clearly and was very accommodating regarding my allergies, making adjustments wherever possible to ensure I was comfortable. I recently had an extraction, and I was amazed at how smooth the recovery was—it was completely painless from start to finish, which I definitely did not expect. Hettie, the hygienist, is equally excellent. She is professional, thorough, and friendly, always putting me at ease while providing outstanding care. Every dental nurse and receptionist I have encountered has been welcoming, professional, and kind. The whole team works together to create a friendly and reassuring environment, making every visit as positive as possible. Thank you to everyone at the practice for your exceptional care and professionalism.

I recently swapped to the Observatory and I am so impressed with the level of care they provide. Josh Whelan was so knowledgable and friendly, and he went through my dental health in detail and answered every question I had. Yana was lovely and a real expert in dental hygiene. The staff all made me feel incredibly welcome and I had the chance to ask questions and clarify things. Appointments with the Observatory are incredibly comprehensive and go beyond just dental hygiene. I feel I got a really good value service for both general check up and routine hygienist appointment.

First time having a hygienist appointment and I was genuinely so impressed. The whole experience was incredibly friendly, calming, and welcoming from start to finish. Rachel made me feel completely at ease and informed me of everything she was doing before she did it, which was so reassuring. She also gave me complete control throughout the whole process, making sure I was comfortable at every stage. It honestly almost didn’t feel like I was at the dentist at all. Such a lovely atmosphere with kind, professional care. I’d highly recommend to anyone, especially if you feel nervous about appointments!

The Observatory Dental practice is fantastic. From the minute, you walk in the door, you feel welcomed relaxed, and cared for by every member of staff you encounter. I’ve been seeing Josh as my Dentist for over a year now. He really helped me to relax and find a way forward that I could afford as I needed a fare amount of dental work. He explained everything clearly to me. He is so kind gentle and reassuring, I can not recommend him highly enough.