Firbeck Dental Practice

My partner is registered at the practice and is understandably very anxious, he sees Dr Windsor downstairs who is incredible with him and has even run into her own break before to ensure he is seen. She is always clear when communicating with him which is so meaningful and appreciated as he has autism. The receptionist has been loyal to the practice for many years and always greets him with a smile and goes out her way to help him, as she does to all patients! The nurses are ALWAYS smiley and friendly, recognise when he is nervous and always go out there way to ensure he is at ease, they know there patients inside out. Their job isn’t just a 9-5, all the clinicians, nurses and staff genuinely care for their patients. They can internally refer in the practice as the practice offers all aspects of cosmetic treatments such as Invisalign, composite bonding and implants. The best!

Fantastic dentist. Staff always so kind & helpful, I recently saw Mr Ali as an urgent appointment, he's not my usual dentist & I was so nervous. I need not have worried! He was absolutely lovely & thoroughly checked where the issue was. Delighted I'm a patient here. Thanks everyone!

Looks like it's in Beirut, but has great service and friendly staff. Also has a good range of treatments.

Been experiencing pain in my wisdom tooth for 2 days now. Called up at 9am to get an appointment to be told they'll need to check with the sensors and then call me back. They didn't call me back, I called back at midday to get an update to be told that while kids are off school I have no chance on getting an appointment. Told them I called at 9am to book thisz told them this was terrible customer service only to be hung up on. Called back to make a complaint and was givent 2 different emails to send my complaint I to before being hung up on again. Neither email worked, had to find through their website. Apparently if you call them out in their unprofessional behaviour you get blacklisted. Need to find a new dentist now, waiting list 2 years. Wisdom tooth still horrendously painful.

Well what can I say I've currently just put complaints threw ibc.. I've been struck off this dental practise due to emergency situation at work!! Unforseen circumstances I couldn't attend my appointment I called as soon as I could to inform them. I understand inconvenience and would of took warning even a fine.. but instead was told find new dentist midway receiving treatments!! Unprofessional service! I'd had number of appointments cancelled by them and as I said emergency situation I couldn't help and struck off!! Wow!

Never has room for local residents but has at least 8 people attending for appointments and at least 8 of them live in north Wales

Had a tooth removed by mr raiz couldnt feel any pain really top dentist highly recomend