Gentle Dental care

Communication isn’t great anymore. I needed to speak to someone about an appointment that had been cancelled however an AI robot answers the call and tries to deal with you, it couldn’t reschedule me AND all my children so I waited on hold for 25 for the line only to be cut off. I called again and left an answerphone message after 20 minutes and that’s when I’d finally been left alone by the AI robot but I didnt receive a call back or the next dayI can’t get hold of anyone on the phone at the practice and now I don’t have an appointment day as my children which is an inconvenience due to travel. The dentist cancelled my appointment and not even a reason why. No-one to answer the phone or even to call you back when you leave a message seems to be the case now

I Called into Gentle Dental on Thursday evening very upset as my filling had come out of my front tooth which looked really not good. The lovely receptionist was so kind and said someone would call me next day. I got a call at 9.15am offering an appointment at 11.15am My dentist was amazing and made my tooth look good again. Thank you Gentle Dental for your Amazing work and customer service.

This was my first appointment as a new patient. Overall, I thought the practice was very good. The dentist was professional, yet calming (I get a bit nervous going to the dentist). She answered all my questions clearly and without fuss or jargon, fully explaining treatment options. The nurse who assisted was, I understand, from an agency and she, too, was calm and professional. Reception staff were welcoming and efficient. I only have one relatively minor gripe. The appointment was booked for 9am but the surgery didn't open until 9, so I was left outside for 10 minutes. Opening 5 minutes or so before the first appointment keeps everyone on track. Other than that, I was very happy with the service and, whilst I won't claim to be looking forward to my next appointment (no offence) at least I will be less nervous. Would recommend

Both times I have visited I have been seen by Priyanka. I am very nervous when I go to the dentist but she is so gentle and kind and really puts me at ease. She took the time to explain my aftercare fully and I left feeling so much happier. Very happy to continue my treatment with her.

My elderly mother was treated here by Amena Jahvid! They wanted over £3,000 to remove mum’s teeth! Said dentist snapped my mum’s teeth off leaving her bleeding with all roots still in place ! Now infected! Waiting for emergency hospital appointment! Returned to a different private dentist who said mum’s teeth although not good didn’t all need to be removed! Given antibiotics immediately! What a huge money spinner! Historical, I took a diabetic gentleman to same dentist a couple of years ago! He ended up in hospital same afternoon! Receptionists are all lovely just that particular dentist who will hopefully now be struck off the dentistry register to practice!

My appointment with Gentle Dental today was a real pleasure, Reception staff as always, friendly & efficient with a welcoming smile, my dentist is very professional with a great sense of humour, exceptional care, she carries the practice name of Gentle above & beyond, always going the extra mile. I've been to Gentle Dental since they open their practice in Evesham, an expert dental experience. Thanks Gentle Dental

I went in for some RCT. My dentist Gabriel, and his Dental Nurse couldn't have been better. A good, efficient appointment and was out after 90 minutes. Have used Gentle Dental for over a decade now, and will continue to do so.