Dagenham Aspire Dental Care - NHS Dentist Dagenam

I had such a great experience at this dental practice and couldn’t be happier with the service. From the moment I walked in, everything felt professional, clean, and well-organised. The dentist was really reassuring and made sure I was comfortable throughout the entire appointment. I especially want to mention the receptionist, who was absolutely amazing. She was so friendly, welcoming, and helpful from the start. She made check-in quick and easy, answered all my questions clearly, and created such a positive first impression. It really made a difference and helped me feel at ease. Overall, a 5-star experience — I would definitely recommend this practice to anyone looking for high-quality dental care with excellent customer service!

I had a wonderful experience with Kristina at the dental clinic reception. She was incredibly friendly, professional, and welcoming from the moment I arrived. Kristina handled everything efficiently and made the whole process smooth and stress-free. She was also very helpful in answering my questions and made me feel comfortable and well taken care of. It’s clear she truly cares about patients and provides excellent customer service. A big thank you to Kristina — she made a great first impression and really enhanced my visit!

I had a very disappointing experience at this dental clinic. I went in for a deep cleaning and three fillings. The deep cleaning lasted about five minutes, which did not feel thorough or professional. One of my fillings came out on its own after just 3–4 days, which raises serious concerns about the quality of the work. I paid £100 and do not feel the treatment was done properly. In addition, the receptionist was unprofessional and did not communicate respectfully with patients. Overall, I am unhappy with the service and would not recommend this clinic based on my experience.

I’ve been really happy with the care I’ve received at this practice. My dentist is professional and attentive, and the reception staff have always been polite and helpful. Honestly, I was surprised to see some of the negative reviews - my experience has been nothing but positive. Great service all around!

The last few weeks I’ve been trying to call on Tuesdays and Wednesdays and I have never managed to get through for someone to answer, I went in person on Thursday and the lovely reception managed to sort this out for me very disappointing in never having an answer from someone on Tuesdays and Wednesday this is the same for my family when they try to call on them two days.

Have been a patient for many years with the same dentist. Turned up for my appointment today which was booked six months ago, only to be told rather rudely that my usual dentist was not there, and the appoinment had been changed to the following day. She did not actually say at first that the dentist had left the practice. She then started to raise her voice and was very abrupt when she told me the dentist had left. I could not attend the following day so now have to wait until mid September. Nobody called or emailed me regarding this, and there was no apology. Maybe I can hope for money off my next check-up for the inconvenience. Let's hope some of the reception staff have some much needed training in Customer Services

I never leave bad reviews and never complain, but this time I cannot stay silent. The worst dental practice I have ever taken my kids at. The dentist (dont know the name) kept saying for years that my daughters teeth are good and nothing to worry about, until one day she was seen by other dentist named Ricky, who then said that 4 of her teeth need to be fixed, it was a big shock to me and my daughter. When I started to ask questions of how can this happen that we was always told that her teeth and good, then the dental nurse named Erika started to speak to me very rudely and in unpleasant tone saying it's nothing to do with the previous dentist and it's nones fault etc, she was sayingmany things hat did not make sense at all, the way she spoke to me was absolutely unacceptable and unprofessional, becouse of her tone and wording she used, my daughter got scared and was sitting and crying in the chair, and neither the dentist Ricky or the talkative nurse Erika asked is my daughter alright, then I asked the nurse to not to get involved please as I have questions to the dentist not to her as she is just a nurse and I don't have a questions her. The nurse Erika has always been unprofessional, whenever I was taking my kids to that practice she was always sitting in reception and I have never seen her smile and greet the patients with positive energy and vibe, the vibe I always get from her was that she hates to be there. My kids has asked me couple of times, why doesn't this lady ever smile at anyone. Then other thing that shocked me was, after the dentist Ricky told me that her 4 teeth need to be fixed, he asked me do I want them to be fixed, on what I replied that he is the dentist and if he says that her teeth have to be fixed then of course I want them to be fixed. The question did not make any sense to me. All the vibe that was in that room was unbelievably uncomfortable to me and my daughter. I left the practice very shocked and disappointed and upset becouse my daughter was crying. After we left the practice my daughter kept crying and begged me not to take her back to that practice ever again. There was situation when I went there with painful tooth and the dentist (dont remember her name) was scared to do the root canal (What I could clearly see in her face expression and body language) and she said she will just fix it first and then hopefully the tooth will stop hurting, and she booked appointment in weeks time, she let me go home with painful tooth. When I went to private dentist, I was told straight away that the root canal must be done as there is no other option. Very disappointed as that practice vas very nice years ago but jot anymore unfortunately.