Ford Road Dentists

We have been registered with this dental practice for about 3 years, and the experience has been extremely disappointing. It took us 2 years of insisting before they finally removed an infected tooth from my child, by which time other teeth had already been compromised. Despite requesting registration for adults at the same time, we never received any response or appointment in all these years—clearly, priority was given elsewhere. Today, for a delay of only 10–15 minutes (including 5 minutes waiting at reception), both of my children were removed from the patient list. This is outrageous, especially considering the appointment itself had already been delayed by 10 minutes without informing us. This practice shows no humanity or understanding towards families and children. Their rigid and unfair approach is unacceptable, and I will be reporting this to the NHS. I strongly advise others never to use this dentist—they do not treat patients with care or respect.

NHS patient… I rang this dentist at 8am in morning because of terrible toothache and was given a same day appointment, at appointment a diagnosis was given with a course of antibiotics and a following appointment in a weeks time, tooth was taken out by a really lovely dentist, can’t fault the service I received from this practice A****