Market Lane Dental Care

I was given an emergency appointment here as I couldn't get into my normal dentist. Despite being in agony, the dentist was 10 minutes late to let me in (there was literally nobody else there waiting or in with him), then saw me for less than 7 seconds before prescribing me antibiotics and telling me to go away. I didn't have an infection, so they did nothing, and I remained in severe pain due to an impacted tooth. Clearly they just want you in and out as fast as possible and I didn't have £30 to waste on treatment like this. If 111 try to send you here, refuse and go to a different option.

Got referred by nhs 111 as not currently registered and trying to get registered is a nightmare. Receptionist kept staring at me and made me feel uncomfortable. Dentist was rude and did nothing to help with my pain. No referrals, no follow ups, no nothing.. back to square 1! 100% would NOT recommend

I've never had a bad experience here, sometimes have to wait around a bit but I imagine that is the same everywhere

Cannot understand all the bad reviews, okay Jag is often a bit late, but I've just been today and had some excellent treatment as always. Both my wife and I will always use this practice. Staff are excellent to boot.

A quick update. If i could give zero then I would. Dentist has seen both my boys for their appointments in the past, never a different dentist but now I'm told that they were registered to another dentist at the practice who has left. So my children now have no dentist!! Whilst at my last appointment I had a panic attack and the dentist told me that he thought he should refuse to see me, obviously making my anxiety go through the roof. I ended up leaving in tears through a waiting room full of people. This dentist does not care about anyone. Twice in less than a year my appointments have been cancelled with 30-40 mins notice! Can you imagine if we as patients did that? Now looking for a new dentist as these can not deliver, don't care and don't currently have a practice manager so no-one to complain to either. Don't choose this dentist.

Went to make an appointment with really bad toothache, had to wait for a callback, I rang back 3 days later and got told the dentist hadn't looked at my case, waited for a callback again, eventually got an appointment 2 days later, got a call 1 hour before the appointment saying it was cancelled due to the dentist getting some bad news. Luckily the toothache went away on its own, eventually came back with a vengeance, tried to get another appointment, once again had to chase the practice up because of no communication on their part. When I did get a call back, I get told the dentist is refusing to see me because I'm not his patient and won't refer me to another dental practice. These at this practice need to be struck off. Update, now I've been informed that I've been removed from the books at the practice for complaining about the lack of duty of care from the dentist. Absolutely disgusting.

I used these as an emergency dentist as I'm not currently registered to one, the staff on reception and the dental nurse was lovely. However the actual dentist was very abrupt and rude, I know they were running behind but he couldn't get you any quicker out of the door. Made me feel bad about myself for not being registered to a dentist and this was the reason why I don't like going to the dentist! Very rude!