mydentist, East Hill, St. Austell

📍 Invisalign dentists in Saint Austell

5.8

Mydentist in East Hill, St. Austell, offers a mixed experience for patients seeking dental care. While many patients report kind and caring staff who make them feel at ease, others have encountered issues with service quality and treatment duration. The clinic is praised for its clean and hygienic environment, with staff often noted for their professionalism and gentle approach.

However, some patients have expressed dissatisfaction with the thoroughness of treatments and the handling of appointments. Despite these concerns, the clinic is recognized for its friendly and attentive staff, making it a viable option for those seeking dental care in the area, albeit with some variability in service quality.

Features and services of mydentist, East Hill, St. Austell

Accessibility
  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet
Amenities
  • Toilet
Planning
  • Appointment required
  • Appointments recommended
  • Accepts new NHS patients
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments

mydentist, East Hill, St. Austell is in position 4 out of 6 in Invisalign dentists in Saint Austell

Customer Reviews

★★★★★
★★★★★

mydentist, East Hill, St. Austell has a rating of 3.7 out of 5 based on over 67 reviews on Google

Dactylio

I haven't seen a dentist in many years so I was incredibly embarrassed and anxious about seeing one again. Everyone at this clinic was kind, caring and non judgemental. My dentist Krisztina and her nurse Kate are absolutely lovely and very kind, they explained things clearly and put my mind at ease, they've cleaned my teeth so nicely that I can actually smile again. I highly recommend this dentist and now no longer feel anxious about my return visit. Thank you so much

Dactylio ☆ 5/5
Reda Bojolyte

Worst experience I have ever had. I do not recommend this clinic for dental hygiene treatment. I was registered for a procedure that was supposed to last 30 minutes, however it only took around 15–20 minutes. I came here expecting plaque and stains to be properly removed from my teeth, but unfortunately this was not done. I left the clinic feeling disappointed with the quality of the service.

Reda Bojolyte ☆ 1/5
Lisa Mann

Was an emergency appointment with Christina and Kate and they treated me with great care putting me at ease ans explaining everything to me and ensured that if my part denture doesn’t feel rite in the new year to come back and she will get it sorted gray care highly recommend this dentist

Lisa Mann ☆ 5/5
Alison Humphris

I recently booked at this dentist and was advised that I needed a few fillings. I hadn’t been to a dentist for a couple of years and was expecting this. All I can say is that this is the best Dental Clinic that I’ve ever been to. Clean and hygiene aware with anti bacterial pumps to use. The staff were friendly and the dentist was excellent. She was gentle and caring and made me feel very at ease. I will definitely be sticking with this Clinic for all future treatments.

Alison Humphris ☆ 5/5
Christine Yelland

Thank you so much to the staff and Florence the dentist for making my experience today very professional! Felt cared for and it meant a lot.

Christine Yelland ☆ 5/5
Kezziah Tamblin

Asked me to come in as quickly as I could so I did then told me I was to late to be seen after getting a taxi all the way there and then they deregistered me

Kezziah Tamblin ☆ 1/5
Deborah Brock

I rarely leave reviews, but this needs to be said. My appointment with Dr Vignesh Kumar lasted around 10 minutes, despite being booked as a 30-minute hygienist visit. I’ve had many hygienist appointments over the years, and this was by far the worst experience I’ve ever had. The treatment was extremely aggressive. My teeth were scraped far harder than necessary, which is even more concerning given that the dentist later acknowledged in writing that there was very little plaque present. If that’s the case, there is absolutely no justification for the level of force used. Since this appointment, I’ve been left with ongoing sensitivity in areas that were never an issue before. My teeth have always been in good condition, and I’ve never experienced anything like this. It’s incredibly frustrating to feel like I now have a long-term problem as a direct result of what should have been a routine appointment. The equipment also didn’t seem right — the machine was unusually loud and piercing compared to any previous visits I’ve had elsewhere, which only added to the discomfort and concern during the treatment. To make matters worse, I have still not received a refund, despite raising a formal complaint. I would strongly advise others to think carefully before booking here. Based on my experience, I will not be returning, and neither will my partner. If you value your dental health and comfort, it’s honestly worth paying for a higher standard of care elsewhere.

Deborah Brock ☆ 1/5
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Information about mydentist, East Hill, St. Austell

Address

mydentist, East Hill, St. Austell is located at 28 East Hill, Saint Austell PL25 4TR, United Kingdom

Phone

The phone number of mydentist, East Hill, St. Austell is +44 1726 879396

Website

The website of mydentist, East Hill, St. Austell is: mydentist.co.uk/dentists/practices/east-hill-st.-austell-st-austell

Business Hours

Monday: 08:30–17:00
Tuesday: 08:30–17:00
Wednesday: 08:30–17:00
Thursday: 08:30–19:00
Friday: 08:30–17:00
Saturday: Closed
Sunday: Closed

Contact mydentist, East Hill, St. Austell

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