mydentist, Talbot Road, Talbot Green

Been a patient at MyDentist, Talbot Green for almost 20 years and won't change it. The staff are friendly and helpful, I usually get appointments quickly and Nikolai is a very good dentist with a great sense of humour, which is a rare combination. Highly recommended.

My son saw Joanna Zebrowska today. He has been petrified of the dentist for years. She had a very reassuring manner and put my son at such ease. If all dentists were like her , my son would never have developed a phobia. Excellent dentist !

my pregnant wife turn up for her appointment at 11 even though it was at 11.20 the receptionist told her she was late and that they could not fit her in as her appointment was at 10.20. and that she would lose her deposit. my wife informed her that she had a printed out slip at home that said 11.20 again the receptionist was very rude and disrespectful and said that she was wrong and that if that was the case to bring the slip in the next time in a sarcastic voice after returning home she found the slip and called the receptionist who was different and ask for an email to email a picture of the slip which she has done. I am very disappointed about the way in which she was treated and made out to be a liar maybe the receptionist could benefit from learning some communication skills as we as interpersonal skills in order to provide better care

Very happy with the work Had an appointment yesterday 20th Nov with Dr. Alys Walsh to repair a damaged front tooth. She explained the procedure that would be followed and while carrying out the repair, explained each stage as it was executed. A good experience with the only pain being in my pocket (£), which was less than expected. Her assistant, Mia, also provided good support.

Although the dental treatment is good I am giving them a 1 star. My son who is 23yr, in a part time job is paying upto 4K for treatment. On Monday the dentist dropped his items on the floor including his glasses. His glasses are now are scratched on the bridge and both lenses are very badly scratched. It would appear the stool may have ran over them. We contacted the dentist to ask if they could help in purchasing new lenses as he only had them in August. The frames we accepted and not asking for these to be replaced. We have been told as its an accident which they have accepted responsibility for they can't do anything. Why not? Being a small business owner, I think this is unacceptable. If I broke anything of my customers regardless of how much it would cost I would replace no questions asked. They didn't even offer to knock the £59.50 off his £4k treatment. Not a happy customer!

I’m extremely disappointed with the care provided by this dental practice. My wife was seen as an urgent NHS appointment after we contacted 111. She had severe gum swelling, significant pain, and had been unable to eat solid food for about a week. The dentist only applied an antiseptic dressing to one molar, despite multiple swollen and painful areas. The dentist did not even address the other swollen areas. No medication was prescribed and the pain and swelling did not improve. We were advised to register with the practice and book another appointment to have the molar removed, or wait for the dental board to give us a practise, but no further treatment was offered at the time. As her condition worsened, we attended a different dental practice (travelling a considerable distance). The second dentist diagnosed and treated the issue properly, prescribing antibiotics and carrying out scaling and polishing. The pain and swelling resolved completely within a week. This was all provided under an NHS Band 1 charge (£27.40), over two appointments. Given the severity of her symptoms, the lack of effective treatment at this practice was concerning as no further treatment was offered at the urgent appointment, and we were advised to register and book another visit. Absolutely unacceptable!

My kids and I were treated by Katie Jordan the hygienist. She was excellent and very helpful. She did a thorough job on all three of us. Thank you Katie.