Wentworth House Dental Practice

I believe it's Dr Kenny that see's my little girl - Direct, great at what he does, brilliant dentist

Received a text weeks ago advising Michael Alexander had retired and they had to cancel my July appointment. Rang the practice and was told a letter would be sent out to patients explaining what was going to happen. Never received a letter so weeks later I rang the practice to see what was happening, only to be told. No replacement Dentist could be found and that all NHS patients that the could take had been notified and that they offered me a private dental plan for £16 per month. Absolutely gob smacked, I was a patient of Michael Alexander for over 35 years and to be cast out without even a letter of explanation absolutely shocking service. Michael if you read this, i hope you have a long and happy retirement.

Been a patient of Michael Alexander for over 40 years ( though my last visit was with Jamie who said I could see him next time if I wished) Rang for an appointment yesterday and was told Mike wasn't 'with us anymore'. . . moved elsewhere? retired? dead? Looking through reviews I discovered he has retired! Replies to comments from the surgery state that all his patients were informed by email! Well maybe some were but I certainly wasn't. Very poor service!

My husband went to Wentworth house to check about my dentist appointment but it has been cancelled and had not been informed , because he had retired.. Mr Alexander had been working at the practice since he moved from his Horden practice. I rang to find when I could have another appointment and was told I would need to go private now, because I was not their patient. I was told if Mr Alexander retired I would be put on there books no we can't take you on. This is ridiculous I was at there practice, they took my money through there books not on a different system for him. So how can they say I was not on they books. I have been a regular patient for years. So what am I to do now. Pay 16 pound a month????? I never received an letters and I never missed appointment

A dentist is a valuable person and I feel very lucky to have a excellent dentist. I get fantastic care which I appreciate. I recently had treatment which lasted many weeks and I have to thank my dentist Mike and staff for the care and attention to give me my smile back. I am delighted with the outcome. Thank you again you are very much appreciated.

Top marks from us. Got daughter in quickly for an abscess. And then also for the treatment (root canal filling, which would have been expensive if I had to pay private). Thank you to the practice manageress Julie , and the team for getting it sorted quickly and professionally. Thank you 🙏

My original dentist moved to this practise from his own years ago upon ringing to arrange a appointment with him I was told as I had not been for more than 2 years I would not be able to have a appointment even though they still had my records, but i could be taken on if a private patient ££££££, both my partner and daughter still attend, but as I only ask for appointments only when needed iam penalised for saving appointment slots, so this means unless you go private you have to put up with no service. Thank you very much not!