Synergy Dental

I had problems booking in on the website. The appointment I tried to book suddenly disappeared. The next appointment was either a Saturday or on a months time. I tried to book in my clean with it and it told me January next year! I tried to call up the practice and book in and the phone rang out for 10 mins. This was at half 2 in the afternoon on a weekday. When I went to my appointment on the Saturday morning, the dentist was 35 mins late. He spent 5 mins with me, wouldn’t do an X-ray (presumably because of his lateness) and told me it would be fine because I needed a clean and I could book in again. Complete waste of time.

I'd like to thank Natalie, one of your dentists who spotted a growth on my soft palate some months ago, I got the all clear last week. A great dentist, and a great practice all round. Regards Alan Raymond

I receive an excellent service with Synergy Dental. Professional, courteous and communicative. My only gripe is I was told to use Corsodyl mouthwash which, although a good product, can lead to staining of the teeth. Following treatment, when my teeth are discoloured, they do not polish my teeth which are left with brown stains - even when omitting tes/coffee and red wine from my diet.I have asked in the past if they offer a polish service which they used to do automatically.This is a hidden price rise, but more importantly it leaves me reluctant to follow their hygiene instructions in future.

DO NOT USE. I attended an initial appointment at the start of December and was clearly told I could have composite bonding completed before Christmas. I explained how difficult it was for me to get time off work, and an appointment was made for 22nd December. In the lead-up to the appointment, I received multiple calls chasing payment which I had already made and was even encouraged to cancel my loan cooling-off period, despite the fact they clearly knew the treatment would not be carried out on the day. I travelled two hours to the appointment, arrived at 5pm, and wasn’t seen until 5:20pm, only to then be told the procedure would not be done after all. This completely ruined my Christmas plans and was absolutely infuriating. To make matters worse, the surgery itself appeared dirty and unhygienic it felt like a bomb site. This was a total waste of time, misleading from the start, and handled extremely unprofessionally. Avoid.

Avoid Taken day off work. Arrived ten mins before appointment and was seen 25 mins after allotted appointment time. Was given injection to numb mouth. Was then found the the chair was no longer working and sent away. At home mouth numb for 7 hours. Told I would be contacted to arrange another appointment, call never came. 5 days later rang myself to request my deposit back, no apology on phone just told I will have it back after 28 days. Made a complaint but again no interest. Received money back after around 25 days. Shocking service, plenty of other local dentists around. Avoid this one

Emma was really helpful and suggested the best treatment for my needs. Excited to have my treatment done now.

I had the best experience with synergy dental, I filled in the form online and someone contacted me within 30 minutes, I sent pictures over of my teeth to WhatsApp and booked my appointment, everything was so easy and the finance application was easy and they kept me informed about everything, my whitening trays and the design of my teeth and getting me booked in, when I needed to change something about my teeth and the shade it was no problem everything was so easy and exciting