Bupa Dental Care Glengormley

Really nice bright and modern dental practice. The reception team were very welcoming and friendly. The dentist I saw was very reassuring and gentle and explained everything he was doing as he went along which put me at ease.

Lovely friendly receptionist and Nell the dentist was excellent. Gentle, thorough and pleasant.

I don’t usually leave negative reviews, but I felt this experience needed to be shared. This was my second visit to this dental clinic, and honestly, if there weren’t extra charges to switch to another Bupa dentist, I wouldn’t have returned. Unfortunately, this visit was no different from the first—the atmosphere felt unwelcoming, and the tone from staff came across as patronising. On top of that, there seemed to be a lack of clarity from the office staff on what’s covered under Bupa, which is surprising for a Bupa dentist. Patients shouldn’t feel more informed than the team. Visiting the dentist is already stressful, and adding passive-aggressive interactions makes it harder. A little more empathy and clearer communication would go a long way toward improving the experience. On a follow up visit the next week, however, the dental hygienist was amazing, really friendly, polite and informative which has improved my overall experience around with this practice.

Bupa dentist Glengormley has the most professional dentists and dental nurses. The receptionists are extremely courteous and welcoming. I have always been a nervous patient but the receptionists and my dentist are understanding and take time to ensure I am relaxed and ready for treatment. I always leave wondering why I was nervous in the first place.

This is a great dentist surgery, very relaxing environment which is great for the nervous. I would highly recommend a visit here. 🤩

Paid over a grand to have more issues with my teeth. Very hard to get manager to get in contact after he said he would. Clearly a dentist that cares more about money than dental health made me go through unnecessary procedures that ended up causing more issues. Basic white fillings have been causing pain for months and I was just told it’s normal. Would definitely recommend anywhere else before here.

Cathy is the best dentist I’ve ever had! Professional, kind, empathic and amazing at her job. Her assistant is always on the ball and professional. Place is always clean. Receptionists are polite and chatty. I’ve always managed to get appointments fairly quickly and able to pay monthly instalments if need be. Only negative is I got chuckled at by the male receptionist once when I tried paying with actual cash saying ‘we don’t carry change, who pays with cash anymore’ doubt it’s bupa refusing my £££ money more a personal grudge. Overall Cathy is amazing!