Perfect Smile - Dentist in Tyldesley

Great dentist, I drive 30-40 minutes just for them. Dr Ng is fab, he is more than just a dentist and very caring. My hygenist Jenny is also great. Only criticism I have is over the paperwork we have to fill in each time we go. If there are no change in medication or address, then we shouldn't have to fill it in again, they should have that on record. Reception should just ask on arrival if there are any changes, if not then you go straight through.

My dentist is Alan Ng . I have been a patient for 22 years. My husband is a patient and all children and grandchildren. He's the most wonderful dentist. Gentle and talks you while doing the procedure. Makes you feel relaxed and extremely knowledgeable and understanding. I came to visit the dentist 16/3/2026 just for a general checkup and became extremely poorly as I sat in the chair. I had a anaphylaxis life threatening allergy this resulted myself struggling to breathe.. Alan was absolutely superb and saved my life. I can honestly say I couldn't of been in better hands. He acted immediately and gave me a EpiPen and called ambulance 🚑. He actually saved my life. The staff and all the team were unbelievable. I will never be able to thank them all enough especially Alan for the kindness and the injection for bringing me back. Later the next day he called me asking how I was . How lovely💓. Thank you to a wonderful team and Alan you are credit to the dentist. Thank you Kathryn Woodward and family x

While I have been happy with the service I have received, I joined Perfect Smile to join their NHS wait list. Unfortunately due to personal reasons I find it difficult to pay private practice prices and have now been waiting for an NHS spot for two years (Since April 2024). Whenever I have called to see if the wait list has progressed I am told "We are at around November" which has been the case for every point of contact since April 2024. At this point I will be moving to a surgery more local to me simply because if I am forced to pay for private dental work, I may as well do that with a surgery within walking distance. In summary, decent dental work but expensive. The NHS wait list is currently at least two years long.

Used to see wisam and he was very good but now having left we saw Vanessa and I had my teeth checked she barely spoke and what she did say seemed to be to herself and in audible.my husband had some prep work done for post and crown and was there to have the work finished but she said that isn't something she does so the tooth would have to be left.she also neglected to look at another tooth he was having trouble with. My husband is registered blind and she seemed to not want to ask him to sit in the examination chair or listen to his concerns.he has left with his teeth still hurting and unfinished work on another.we have been at this practice a few years without any problems both Mr bell and wisam being very good. I wouldn't recommend Vanessa at this practice if she isn't willing to do a full range of NHS treatments and can't speak with someone with a disability

My top left cuspid pointy tooth already has a white filling, which I got through the NHS four years ago. Now, dentist from Perfect smile Tyldesley decided to take that filling out and put a new one in dues to sometimes its bleed from gums and she beleives that the filling touching the gum and causing bleed. I was told to come back the next day to get it done in total it will cost you £74.30 so you pay £27.40 now and the rest tomorrow. When I showed up, I was told to pay full price which is £100 and odd pounds because the NHS supposedly doesn't cover white fillings for that tooth, which is a lie since the NHS does cover white fillings unless it's for cosmetic reasons. When I argued, she said she could do a different white filling, but it would be temporary and would fall out in a year. I refused the treatment and left. Please stop misleading and ripping people off by saying the NHS doesn't cover things. It clearly says online that the NHS does cover white fillings for the upper left cuspid tooth, so why lie?

I have been at this dentist for about a yeah and a half now and my dentist Mr Ganatra has been nothing short of amazing… I was so nervous to go to the dentist and he was so understanding and calming. He was constantly asking me how I was and now my treatment is finally over and I have had my first check up my teeth are back to being healthy with no pain or sensitivity. This has completely changed my life for the better and I cannot thank Mr Ganatra enough for everything he has done for me

Every single time I make an 8:15 appointment on a Friday the ladies on reception prefer to have a chin wag rather than opening the door for 8am as stated on their opening times. If you have an 815 appointment do not turn up until bang on 815 or you will be made to stand in the rain like I have been on multiple occasions. To make matters worse I am only here because the dentist made a hole in my tooth during my previous appointment, with this next appointment literally weeks after my call to make mention of the hole.