Chana Dental Practice

I was in alot of pain and went to this dentist as it was an emergency. Im now feeling alot better as he solved my issue efficiently. I would definitely recommend this dentist as he really helped me out.

I had a very disappointing and upsetting experience when I called this clinic to book an urgent dental appointment due to severe tooth pain. The receptionist I spoke with was extremely rude and unprofessional. When I asked if an earlier appointment was possible, she made an inappropriate and offensive comment in Punjabi, saying that "all Indians only want a dentist when they’re in pain." As a patient in pain simply seeking help, I did not expect to be met with such disrespect and discrimination. No one deserves to be stereotyped or spoken to in such a manner, especially in a healthcare setting. I hope the management takes this seriously and addresses the behavior of their staff. Patients should be treated with kindness and professionalism—regardless of their background.

TERRIBLE DENTIST -Insulting & makes fun of you, whilst sat there. I am a very nervous patient. It takes a lot of courage to walk into the dentist. I have been going here for a year, without issue. My last few visits have been horrible. The dentist appeared to be making jokes at my expense. He didn't explain what was happening. He told me twice I can get a new dentist, in one appointment. He told me to basically shut up, sit still, open mouth as he is busy. He knows I struggle with the dentist. I have no confidence in him. He has left me with a temp filling as cant find root canal. Hasn't told me if I need to return or anything. I have been back to pay my bill in full. I have a new dentist who gives in extra long appointments and explains everything. DO NOT GO THERE.

Good service Must visit for your dental needs

Horrible dental practice! Please avoid at all cost! They are very unprofessional and highly disregard patient satisfaction. Infact, the receptionists are so rude and careless on the phone and even worse in person. They are happy to take payments immediately but then refuse to give you appointments or very delayed appointments are given. I will be taking my complaint further.

2 weeks ago he arranged to see me out of hours to resolve my pain. I am very great full for that. Very helpful dentist I will recommend this surgery to everyone.

As a family we were registered here and slowly 1 by 1 we have left. The lady on reception is very rude and disrespectful. My mum and dad have being trying to get appointments during lockdown being restricted, as they have suffered from severe toothache. Dad managed to get into my dentist to be treated and they couldn’t have done anything more iff they possibly tried. My mum has tried to get in for the past week and they have decided that because she hadn’t been for 8 months they were going to take her off of the register. When i have got advice from others they said i had to dispute it because they have a duty of care and cant just do that. They were rude and we as a family will not be going back to be treated like that.