mydentist, Commercial Street, Hereford

Brilliant staff. Very friendly and welcoming. The dentist takir mian made me feel very relaxed as I had bad experience with a dentist when I was small. He built my tooth up and has made a amazing job of it. He's built it up so well you can't really notice it. Thankyou takir mian and the lovley staff. Thankyou yasmin harris.xx

I've had a excellent experience at My dentist with Georgina Malkan and her team. She is very reassuring and keeps you informed on all aspects of the treatment she gives. Superb! John

Wonderful dentist and nurse, Georgie and Sarah. Extremely thorough and explained everything at every point of the examination.

I currently have a complaint going through for various things, cancelled appointments, false information given, lied too, wrong prices charged the list goes on and the practise manager does not know what good customer service is. He is rude, impatient and just not a nice man. The dentist, dental nurse and receptionist we saw yesterday were amazing and very helpful but yet again the practise manager showed up and let the team down. Luckily a lovely lady in patients support is dealing with my complaint. I am now putting in another complaint for further appalling customer service and making me pay for treatments that were not needed!

Some staff are ok. Continue cancelling appointments, blaming the lab. When I ask to speak with the manager I been told they are not allowed to give the manager contact. They said the manager will call me. Manager never contacted me. Upfront payment treatment I will say. Very unhappy

The Dentists and reception staff are all professional and great. they are all let down by the incompetence and rude attitude of the office manager. He operates with prejudice towards people of a lower income status so blatantly it's sickening. He poverty shamed me in front of a room full of people for not having enough money in my bank account when trying to pay using cash. Truly disgusting and reprehensible behaviour, I could see how embarrassed the other reception staff were to be in his presence. Furthermore, cash is legal tender and it is unacceptable that he was refusing it in the first place. He posed a lack of facilities to process cash as reasoning, which only highlights more failures on his part in a managerial capacity. Some people really are clueless, this practice is in desperate need of a new manager to maintain better care/customer relation standards.

amazing dentist an amazing treatment dr ali really cares about his patients i hirely recommend. They have helped me with treatment plans and i can never sing there praises