Mile Lane Dental Practice

Positive outcome after my mutual patient with this dental practice needed an urgent appointment. My patient needed urgent treatment by her dentist to address a problem with dental infection spreading on the face. After explaining to the practice my specialist Consultant opinion, they have promptly seen my patient and hopefully prevent further progress of the patients problem. Many thanks to Hajra Patel Practice Manageress who professionally dealt with the urgent situation despite the pressures. Thank you.

This dentist is fantastic, the receptionist knows everyone, she knew my name as I entered and she is so friendly. The dentist is absolutely brilliant. He knows I have a fear of being at the dentist and he is brilliant with me. Only does what is needed and explains everything to me, even shows you with a mirror. He's that good I flew back from Turkey when I have swollen and sore gums to see him, then flew back to Turkey. Amazing, thank you !

Been a patient of this dentist for several years and can say I've never had a problem with their treatment. Always treated professionally and only given necessary treatment. Recently had a crown fitted over a broken back tooth, painless treatment with a good end result. Nice, clean and modern surgery within a health centre with easy parking. May 2022 update... The practice is now struggling to acquire new dentists after the original dentists left the NHS. It's still ticking over using locums.

Had feet up on the counter and was texting when I walked in for my appointment. Acted like he couldn't be bothered doing his job and as if I was disturbing him - doesn't help when I am an anxious patient. He didn't have a clue what was going on with my treatment plan because I was refused an appointment with the original dentist I had been seeing. To top it off he pulled my tooth without numbing properly and I felt the entire thing and left the practice crying and woozy from the pain. Never in my life have I witnessed such bad practice from a care professional.

Had 2 terrible experiences with a dentist here making me genuinely question his credentials as a dentist. Went in with a toothache, he poked it and said "I don’t know what is wrong with it, but you can come back in 2 weeks and have it removed.". I have since spoken to 4 professionals (2 of which were dentists themselves) who were all shocked that it was handled in such a way. Managed to see a real dentist who took an x-ray and spotted the cause of pain instantly, asking (with a raised eyebrow) "You saw a dentist today, and this is the first you’re hearing about this problem? Did your dentist not give you an x-ray?". I have now been given a temporary anistetic filling and will receive proper treatment soon, without my tooth being needlessly pulled out.

I have recently suffered a gum infection which necessitated several visits to the Practice. Each time I contacted and visited, the staff were professional and took time to explain what the problem was. My grateful thanks to Hajra, Carly and, of course, Nadeem Arif.

First time I have seen Mr Nadeem Arif and I was due a check up. Mr Arif was very thorough with the dental examination and he explained every thing he did and was willing to stop if I felt a little anxious. All the staff on that particular day were very nice.