Smith & Associates
📍 Invisalign dentists in Hartlepool
Smith & Associates in Hartlepool offers Invisalign treatments with a focus on patient comfort and personalized care. Their approach emphasizes gentle procedures and attentive service, ensuring a supportive experience from initial consultation to follow-up. The practice is known for its commitment to accessibility, though appointment availability can occasionally present challenges.
While the team prioritizes emergency responsiveness and thorough follow-ups, some patients report variability in reception efficiency. The clinic’s dedication to compassionate treatment and clear communication with dental professionals underscores its role in delivering reliable orthodontic solutions.
Features and services of Smith & Associates
- Toilet
- Appointment required
- Appointments recommended
- Credit cards
- Debit cards
- NFC mobile payments
Smith & Associates is in position 13 out of 15 in Invisalign dentists in Hartlepool
Customer Reviews
Smith & Associates has a rating of 3.6 out of 5 based on over 33 reviews on Google
Miss Lee is my dentist and she's always really gentle. She's really patient and non-judgmental. Very good dentist and a very nice person 😊
Awful, so I called 111 and this was one of the dentists that was recommended. I rang, was on hold for 20 minutes, the receptionist answered and asked if I was a patient. I simply stated I wasn't and that I needed an emergency appointment and was happy to pay, she then hung up! Absolutely shocking, I don't want anything to do with this Dentist surgery, have the courtesy to have some customer service skills! Absolutely shocking.
Does not deserve a star, because one I went to see it and the reception gave me a telephone number to call on Thursday, I called the she told me again to call on Monday I I called again on Monday she called me again on Wednesday, imagine it continues like up to two months and even today I called it's the same thing she told me to call on Wednesday. If there are too many patients there is no problem, but on their site they say that they can take new patients, and a simple appointment with the dentist becomes a big problem. Look for other places it will be better to let tooth decay finish your teeth.
Absolute shambles, tried for 4 days to get an emergency appointment ringing up at 9 am and told I am first in line, when they finally answered was told all emergency appointments had gone. How does that work when I was told I was first in line, who is making the decisions and deciding who should get treatment. They are also using 111 as a get out for not treating patients. I was told by 111 in no uncertain terms that if you are registered with a dentist then it is their responsibility for the care and treatment of your teeth. One dentist on duty for a week is that good practice.
Just called at 11.50 today to ask few questions about my fillings im booked in for next week. I Just would like to thank the receptionist that that took my call, What a delightful happy beautiful person she was. If everyone spoke to you the way she did then what a gorgeous world this would be. 💞
I had an urgent problem a broken tooth and was seen within 24 hours and a referral made to an NHS surgery nearby. I called to say I had pain, painkiller was recommended, and they then called the next day to check that it had been effective. Excellent personal service. Thank you Smith and Associates
The best dentist I've been too, very caring and helpful and respectful staff as well as the dentist and dental nurse's
Information about Smith & Associates
Address
Smith & Associates is located at 223 Stockton Rd, Hartlepool TS25 1RR, United Kingdom
Phone
The phone number of Smith & Associates is +44 1429 272004
Business Hours
Monday: 09:00–17:00
Tuesday: 09:00–18:00
Wednesday: 09:00–17:00
Thursday: 09:00–18:00
Friday: 09:00–16:30
Saturday: Closed
Sunday: Closed