Hockerill Dental Bishop Stortford

An extremely positive experience from start to finish. The Reception team were incredibly helpful, the Dentist Iain and his assistant were a great team, providing me with outstanding care. All options were fully explained to me and i felt my appointment was very thorough. Highly recommend this practice.

I had an amazing hygiene experience with Tatiana! She made me feel so comfortable at my first ever hygiene appointment and all the staff made me feel very welcome. Thanks for a great visit 👏

Lovely practice, the treatment coordinator (I think her name was Sam) was very helpful and explained all the options available to me. I can't wait to start my treatment with Dr Shiv.

Couldn’t recommend them highly enough! Friendly, helpful, and made the whole experience smooth and stress-free from start to finish. A genuinely great service.

Reception/admin staff always friendly and calls answered promptly. Tatiana is one of the most kindest and knowledgeable hygienist I have ever met but not enough to retain me as as a patient. My issue is with the hygiene. Dental associate was clad in diamond rings that where not removed prior to my examination. Strong enough to tear a glove and strong enough to lacerate my skin. Much is known on bacteria in stones. The dental nurses I have seen during my visits are never bare below the belows nor hair tied back. All are upmost basics of infection prevention and control. Such measure may not apply to dental practices, but this does not instill much confidence into the health and wellbeing of patients. Lastly, I appreciate the need for flexible working to retain staff but to leave whole days completely unrostered without hygienist cover as a private practice does not provide resilience for retention of customers. I have now changed to another practice who have, to date, much more stringent IPC measures, better opening hours, better rota resiliance and much better prices.

Excellent hygienist appointment. Tatiana is very thorough yet gentle when cleaning.

Earlier this week, I needed an emergency appointment and they managed to see me straightaway. As soon as I walked in, I was greeted by the friendly reception staff. I was really nervous about this appointment but the dentist Dr Shiv really helped to calm my nerves by taking the time to explain to me what the problem was and how it would be resolved. He was patient throughout the procedure and constantly checking that I was feeling ok. All the dental work I had done was to a high standard with no pain at all. Dr Shiv is a credit to the practice and I cannot thank him enough. I highly recommend this dental practice to everybody!