Key Dental Practice

I am so pleased I have joined Key Dental Practice. I feel welcome as as soon as I walk in the door. The reception team are friendly and caring. The dentist and their dental assistants are excellent. They explain every thing they see and give advice, and provide excellent treatment as needed.

Disappointed. Ive missed appointments at this practice due to personal reasons and now been told I cant go back. Not happy. There is no reminder service set up. People can have medical conditions like myself so I am really disappointed with this practice.

I joined as a new patient. The staff are really helpful and polite. The dentist and dental nurse were lovely. I had a fantastic hygiene clean and xrays. Highly recommend

I had to have an emergency tooth extracted. I dealt with ALIZA and SYDNEY, they were both extremely professional and understanding. I have hearing loss and they both made a point of making sure I could understand them clearly and also made every effort to make sure I was calm and in no way panicked. The whole experience was very streamlined and as far as getting a tooth removed goes was a good experience. Thank you once again lady’s you really helped calm my nerves.

After visiting this dentist this morning as an emergency im over the moon with the treatment i got ! I was so nervous i had a tooth taken out i was totally put at ease by the young man (whos name i forgot sorry ! ) I cant thank him enough for what he did id definitely recommend this practice even the receptionist was sweet so thankyou Key Dental Practice ill be back !

My jaw had locked and kept clicking out of place so I needed an emergency appointment. Key Way we're unable to facilitate this for 2 weeks so they expected me to struggle in pain and discomfort until then. Not happy with this I called 111 and they told me Key Way had a duty of care to see me as a matter of urgency. Key Way eventually agreed to "slot me in" between other patient appointments after 2 days of me initially contacting them. I was eventually seen by a dentist who I can only describe as useless and uncaring to say the least. Didn't show any patient care, didn't even examine my jaw, felt like he just wanted me in and out as quick as possible. Didn't give a damn about the pain I was in. Very unfelpful. Ended up paying private due to such an awful service! Would not recommend and will not be going back!! A dishonour to the NHS!

Thanks to Mr Dhanda and his staff for an excellent experience. Our first visit since before the pandemic. Everything was handled really well. Hygiene standards are first class and our treatments were carried out in a professional way with good explanation of what to expect from booking the appointment to the completion of the treatment. We both highly recommend Key Dental. Nik and Kim Wassell