mydentist, Standishgate, Wigan

Every time you go its a very long time after your appointment. AMELIA is a lovely dentist but my last experience drops her good record by the hygenist. My appoinment was first cancelled and a new one made a month later.. no phone call to ask if its convenient just an sms. Again a long wait while others who arrived after go in first. I eventually walked out frustrated and left the treatment I had paid for. A very disapointing visit this time.

I had a very bad experience with this dental clinic. I paid £77 to book an appointment for a dental cleaning. When I booked the appointment, nobody explained that if I missed it, I would lose my money or have to pay an extra £65 to book another appointment. When I missed the appointment the next day, they kept all my money. On top of that, the receptionist spoke to me very badly and was rude. I do not recommend this place to anyone. They do not explain their policies clearly to customers and the customer service is very poor.

I just can’t NOT give feedback on my latest experience. I have never met a more caring, thoughtful, polite, honest and professional dentist than Patryk. His thorough explanations of the treatment options and friendly manner were outstanding. He was very ably supported by Treatment Coordinator, Yas, who organised unexpectedly quick appointments. Bravo both.

Very disappointed with the appointment. Always trying to come but unfortunately with kids sometimes is very hard if you wait for appointment for over 3 months. I cancelled one with 24 h notice then they cancelled one. That’s for the treatment. Why I don’t have this problem with dentist appointment I am surprised. Dentist appointment I am happy to give 5. Dentist always helpful answer all the questions. The only problems are with the hygienist who time to wait for appointment it’s so long and they don’t even think that they patients are kids and everything can happen. Very disappointed

I have been a patient here for many years now and know some of the Receptionist staff quite well.My Dentist is Ella Carter i am a nervous patient and I would just like to thank Ella for her care and professionalism I had a Maryland bridge done and it has far exceeded my expectations .I have heard today that Ella is leaving the Practice I am most upset at this but obviously wish Ella all the Best she is a credit to the Profession .

This dental practice has the most amazing staff. Everyone is so friendly and professional in all their roles. My dentist is Barry Ishaque he is absolutely first class. He is informative and thorough. Very patient too. He now knows what’s the best treatment is for me. I have had years of poor dentistry from being a child but I have no fear, and best of all it’s pain free treatment.

Always running late, important details lost, misunderstood. Difficult to communicate. Unclear prices, and rushed. The equipment is dated, the overall building dilapidated and staff turnover is really high.