First Dental

The reception is the fore front of an establishment. However at first dental this is not the case. Mannerism=zero Professionalism=zero Customer service-zero This is what I was situated with on my first visit. I have been quite poorly and still in recovery with my health. The receptionist I spoke to was very unprofessional no mannerism and zero customer service skills. I also noticed the trainee was very unprofessional and it maybe due to the mannerism of the other receptionist rubbing of from her. I have read thru some of these reviews and looking at them they still seem to be ongoing with the poor reception standards. This doesn't reflect well on the business.

I would leave no stars if I could. No customers service. Had an appointment booked, showed up and they weren't open. Haven't got a phone service to say that surgery is closed due to severe weather, or a text message or anything. They need to let patients know beforehand. I made a special journey out, but they didn't have the audacity to tell me they were closed. Unfair that if I'm late, I get penalties but they can just remain closed and nothing happens. Terrible service - will be swapping dentists.

Had a basic check up. I thought i needed a filling redoing but apparently not. Waited about 20 minutes for a lessthan ten minutes part teeth cleaning.

First dental was my last resort after my own and all other dentists couldn't or wouldn't help. Wendy who took my call was so friendly and asked if I was in pain, which I was. She got me in the next day for a check up!! After just leaving with a plan to go back in three days for treatment I honestly am so thankful. What a friendly bunch of people. Outstanding service.

My husband and I have been patients of Mr Power for some years now and have always received excellent kind, caring treatment from him and all of the staff at First Dental. Following my annual checkup last week, I was dismayed to be told that Mr Power is retiring in September and we will no longer be treated by him. I'm sure the new dentist that we will be seeing will be equally as good and would like to take this opportunity to wish Mr Power a long and happy retirement, he will be much missed by patients and staff

Not the best dentist to start with - had to have the same filling replaced several times, then the tooth removed completely. Scale and polishes were always only half done. Receptionist seems to have failed charm school. Missed a few appointments due to illness and have now been thrown off their list after 30 years. Do they want ill people turning up at the surgery spreading disesases? Not a safe environment. Edit: No, YOU have got the wrong person. I was registered here since 1994 and have attended many times for different treatments. The fact that you can't even identify the correct person and are happy to publicy post details of their treatments - not a safe environment.

I’ve been several times now and each time I’ve been made welcome and soon find myself relaxed. The staff are very friendly and the dentist I have a long with his dental nurse are fantastic. The receptionists are very polite and welcoming so your put at ease as soon as you walk, they constantly keep you up to date if there running behind. So all in all I would highly recommend.