Surbiton Dental Office

My experience with this hospital was extremely disappointing and frustrating. I went there because I was suffering from severe tooth pain, to the point where I couldn’t sleep or eat properly. I expected at least a proper diagnosis or some kind of treatment to relieve the pain, but unfortunately, nothing was done. The waiting time was very long, and there was no consideration for patients who were clearly in pain. When I finally saw the doctor, the examination felt rushed and not thorough at all. I tried to explain how intense the pain was, but it didn’t seem to be taken seriously. No real treatment was provided—just vague comments that didn’t help in any way. I left the hospital in the same condition, still in pain, and feeling even more frustrated because I had hoped for some relief. Until now, I’m still suffering and unable to sleep properly, which is affecting me both physically and mentally. Honestly, the level of care was very poor, and there was no genuine concern for patients. I would not recommend this hospital to anyone dealing with a similar issue. It was a very disappointing experience overall.

I've been endlessly looking for a dentist that accepted nhs. I was so very grateful to be seen today, at very short notice. I had a tooth extracted and I honestly can't fault the service I received. I would absolutely recommend them.

Last Monday I had a large back tooth removed. I had no pain or bleeding, I’m on blood thinners. The dentist is beyond amazing thank you. All the staff are kind and welcoming.

This was my first visit to the practice and my first visit to a dentist for a long time. I received excellent care and service, with a thorough check-up. I had some sensitivity and a small procedure was performed which has resolved the pain. Dr was very professional and offered great advice

Great practice, lovely staff - i had an emergency and was seen within 24 hours, will definietely be back! Thank you 🙂

From the minute I walked in at the reception - an Indian/Pakistani receptionist - was noticeably rude & unwelcoming. This isn’t just my personal experience but others have mentioned the same thing before, but I decided to give it the benefit of the doubt & see for myself. Unfortunately, their feedback was correct. Being CQC compliant isn’t only about ticking boxes, it also includes person-centred care & treating people with respect & dignity. Hope this feedback encourages a serious reflection on professionalism & attitude.

Have been coming to the dentist here in Brighton road for more than 5 years now. I find the dentist very caring and gentle. I do like the way he explains what he is about to do and keeps me calm. Receptionist is also lovely 🙂