Fulwell & John Street Dental
📍 Invisalign dentists in Sunderland
Fulwell & John Street Dental in Sunderland offers a mixed experience to its patients. While some report excellent care and professionalism, others have encountered issues with emergency services and pain management. The practice is known for its friendly and helpful staff, with receptionists and dental nurses often praised for their attentiveness. However, there are concerns about the consistency of dental examinations and the handling of emergency cases.
Patients have highlighted both positive and negative aspects of their visits. Some have had pain-free and efficient treatments, while others have faced distressing experiences. The practice's ability to accommodate urgent appointments is noted, but there are calls for improved examination procedures and patient communication to ensure a consistently high standard of care.
Features and services of Fulwell & John Street Dental
- Toilet
- Appointment required
- Appointments recommended
- Credit cards
- Debit cards
- NFC mobile payments
Fulwell & John Street Dental is in position 20 out of 28 in Invisalign dentists in Sunderland
Customer Reviews
Fulwell & John Street Dental has a rating of 3.6 out of 5 based on over 83 reviews on Google
Mother given emergency appointment via 111 with Dr Mary Andaraj - 1 loose tooth and 2 with extreme pain. Dentist didn't bother with an examination, asked disabled mam to choose which was taken out. Given numbing needle 3-4 times as didn't bother waiting for it to work and so my mam felt the full thing. Told to contact 111 (again) about the other 2 teeth - she's now scared to go back to the dentist. Would not recommend at all, as seems most bothered about making money. Horrendous.
Yesterday, my partner attended an appointment scheduled via 111 and was informed that the tooth in question was free of issues, with only minor gum inflammation noted. However, approximately 20 hours later, during a consultation at a private clinic due to persistent pain, we were advised that a root canal is necessary and should have been performed yesterday, as the issue is quite apparent. We are profoundly dissatisfied with this practice and cannot recommend their services.
I’ve been a patient of this practice for many years and have always been looked after really well. The receptionists are super friendly and helpful, the dental nurses and dentists are brilliant too. Had an appointment for 4 weeks time, mentioned I had discomfort and was seen within 3 days. Nothing seems too much trouble and they’re always happy to help with genuine matters.
Went for an emergency appointment yesterday and I'm an extremely nervous dental patient (typically end up in tears as soon as I'm in the chair hahah), but the dentist and dental nurse were incredible and genuinely had the most positive experience I've ever had in a dentist. Was a calm, pain-free and most importantly, crying-free trip and I left with a smile on my face which never happens after the dentist haha! Reception staff were lovely as well, just overall a positive experience and came out a little less fearful.
Just had hygenist Sue who was so thorough and gentle then an extraction by Carolyn who must be the most experienced and skilful dentist i have ever had. I hardly felt a thing, even the injection in the roof of my mouth was nearly painless and i didnt even realise the tooth was out, she was so quick and painless. Thankyou to Sue and to Carolyn
Professional and friendly service. Reception was quick and friendly, seating area was clean and comfortable. Dentist and technician were both wonderful, very friendly and absolutely professional. Had a good chat about outcomes,and had an extraction of a badly infected tooth. I'm pain free after a painless experience. Please pass on my thanks.
Got an emergency appointment through 111 fantastic dentist took my tooth out completely painless plenty of numbing after months of trouble and trying to save it !! Was not straight forward and very complicated but she didn’t give up thank you so much ! Very reassuring nurse working alongside her constantly checking i was ok letting me know im doing so well thank you so much x
Information about Fulwell & John Street Dental
Address
Fulwell & John Street Dental is located at 50 John St, Sunniside, Sunderland SR1 1QH, United Kingdom
Phone
The phone number of Fulwell & John Street Dental is +44 191 567 2604
Website
The website of Fulwell & John Street Dental is: fulwelljohnstreetdental.co.uk
Business Hours
Monday: 08:45–17:00
Tuesday: 08:45–17:00
Wednesday: 08:45–17:00
Thursday: 08:45–17:00
Friday: 08:45–17:00
Saturday: Closed
Sunday: Closed