Stoneyfields Dental Practice

Just another expensive conman …It appears that most dentists are the same ..this chap is rude and arrogant but plays a good act I’ll give him that ! I will say the hygenist is the most loveliest and gentle woman though ! I have edited this review to reply to Nigel Hammond … I spoke to him from the off and gave him every detail of the problems I had previously had with another dentist .. we even had a consultation that I paid for ! I had also spoke to another dentist mark howdle at your practice .. I was open and honest about my situation and paid to see you in may 2023 .. you told me you would be able to help and then After a year and half of taking my money and me paying to see you and your hygenist you now say you can’t do .. please see pictures with original Contact from yourself and mark

The most unprofessional, disgustingly rude Dentist I have ever come across. We have been patients at this practice for over 5 years. One missed appointment by my husband (the first one ever, which had been booked a year ago and no reminder sent), resulted in a £115 fine and threats of taking us to court. Nigel Hammond clearly has a few issues. He happily removed my husband, myself and our children from his books, just because of this. Extremely threatening emails were sent to my husband by Nigel himself, which I will more than happily share with anyone who wishes to see them. I could possibly forgive his rudeness if he was actually a decent Dentist. I would not recommend this practice to anyone.

I don’t understand some of the negative reviews. I am a long standing client and have nothing but praise for the whole team at Stoneyfields. If they were not up to scratch I would not return, but they are excellent. I requested an urgent appointment yesterday, was given one for today and have had my tooth repaired this morning in a professional and pleasant manner. I can’t ask for more. If I had failed to keep my appointment I would expect to have had to pay for the wasted time, that seems fair to me.

I booked in for a root canal and they carried out an excellent job with my back bottom tooth. I have had my local nhs dentist cause me some pain and felt like the where rough with work they have carried out on me. But here the work that was done was pain free and comfortable. The communication from here was good to. I would recommend this place for treatment and i will come back here for any other work. The price also is about average that i was charged. Many thanks guys for the treatment.

Nigel the practice owner booked my appointment for me 6 months in advance. I queried this at the time saying I wouldn't know that far in advance if I could attend due to work commitments. His response was that its only a placeholder date as a reminder and we would reschedule at the time if needed. I accepted this and now after being sent the reminder about my appointment I rang immediately to reschedule as I could see this clashed with work. I was greeted with a very rude and abrupt response saying that I couldn't have appointment for another 6 months but he also said that there would be no point as I would only ring at the time to cancel again as I don't know my working schedule that far in advance. So now I'm left with no appointment at all and a bad taste in my mouth (pardon the pun) with this practice, having a pleasant manner and a bit of understanding goes a long way.

Both myself and my wife have used this dental practice for over 40 years . We have always been seen in a most professional manner by both dentist and hygienist and cannot fault the service that they provide . We would have no hesitation in recommending this practice to anyone . David M

If you go here because you think the most expensive in town is the best, that is not the case. I have never left a bad review but am making an exception here as a formal complaint did not receive a satisfactory answer or a refund. Dentist seemed less concerned in providing appropriate treatment to creating opportunities for profit and my medical records, when requested even discussed, in detail, treatment I hadn't received (but they hoped I might have) with all the confirmation of my consent for this!