Laurel Villa Dental

Attended with my 10 year old child today. Dentist did not introduce herself to my child or try to make conversation with him to try make him feel at ease and say what she was going to do. He was prescribed antibiotics however these are large capsules, we were not asked if he had any issues taking tablets. Which would be a common question to ask for any child. I asked to be prescribed pain relief so he could attend school, I explained he could only take pain relief that is prescribed into school. apparently she can’t prescribe pain relief. As someone who works in a nursing back ground I know this is completely false. I was told he would have to attend an alternative dentist to have the tooth removed. No option to return to this dentist or advice. No advice was given like side effects of the antibiotics or if any other issues arise in regards to the dental issue. Give the here is your prescription and get out appointment . Very poor patient care

I have been registered at this dentist for years with no problems, recently been having issues with inflamed gums around a wisdom tooth, booked appointment and payed the rates to see the denist, dental nurse prescribed antibiotics, the infection did not fully go went back and did not have to pay due to treatment still being under garauntee, more biotics and it was fine for a while until had the same problem again, went back payed, dental nurse said needs to be refered to hospital for extraction and prescribed different antibiotic than previous, did nothing, made things worse more than anything, called and explained and the lady said you have to pay again, ended the call and went down there asked to speak to a manager and she started to back the receptionist thats its policy blah blah, in the end manager said she will dismiss me from the practice, i said go ahead as i walked away. WARNING: STAY AWAY FROM THIS DENTIST, THEY ONLY CARE AND WANT YOUR MONEY AND THE DENTIST HAVE NOT GOT A CLUE WHAT THEY ARE DOING. AVOID IF YOU VALUE YOUR HEALTH AND MONEY.

Excellent dental practice, so caring and helpful. Thank you to the dentist, hygienist, dental nurse and receptionist staff, you all go above and beyond to make the patient feel relaxed.

Don't like to complain, but I'm afraid I tried many many times to 'phone this practice just to confirm that I will attend my appointment booked a couple of weeks earlier. I received about 4 text messages asking me to do this. I even sent them an e-mail conforming my attendance two days beforehand. Even completed the on-line form and confirmed there too. I then received a text the day before to say if I didn't respond my appointment will be cancelled! What am I to do?

I have received great care and attention at Laurel Villa Dental Practice. The reception staff have always been friendly and helpful to me, but the dental work has been outstanding. I received an effective solution for a persistent problem a different practice had been unable to resolve for over 12 months. My visits and treatments were very thorough ,unhurried and professional . I have been very impressed and would personally highly recommend this practice based on my experience. Special thanks to Dr S P for making me pain free after so long.

Amazing staff and an amazing practice, I’ve been coming to this practice for 10+ years. Always fitted me in when I’ve needed an appointment and always worked around school time so my 9yr old daughter can been seen even booked an emergency appointment for her without an issue I’ve never knew a 9yr old to enjoy a dentist appointment! All the girls and dentist are friendly , professional to a high standard. And glad at reassuring you ! The practice is clean and bright at all times. Keep up the hard work girls.

I can not recommend Laurel Villa practice highly enough- I’ve been a patient for many years and all my children and husband are registered there too. We’ve only ever received the highest quality care from all the staff and we’ve never had any issues at all nor any problem getting appointments.They truly go above and beyond to get you booked in and seen. We have a large young family and I feel lucky to have a practice who accommodate my children and the logistics of getting 4 children (one with special need’s) booked in for a checkup and being so supportive in what makes this a pleasant experience over one that could very easily be one traumatic for the children and stressful for parents. I would give 10 star review if I could! Thanks so much Laurel Villa Dental Team! Your hard work and patient service is very appreciated!