Moor Park Dental Practice

The dentist is really kind and I appreciate him and his practice. The receptionists on the other hand are very rude and moody all the time. I've had to occasionally ring them couple of times to get an appointment booked but they're unresponsive and I even heard one curse at me and hanged up. So incompetent, they need training especially on how to handle service users, that is so wrong. I've been a member for a year now and I'm always angered by how the receptionists behave, super rude!!!

This used to be a good dentist practice for my son however over the last year it steady became awful thanks to rude and not understanding receptionist. 1) they harassed me over a missed appointment while my son was in hospital for an abscess (which they missed) which e needed IV antibiotics 2) when asking to rearrange an appointment due to transport issues I was rudely told "well you need to be more organised" 3) when asked to ensure I had text reminders about appointments due to my disbality I was rudely told "don’t relay on text reminders" And finally after missing an appointment as I didn’t receive a reminder despite asking to made sure to receive them I was told my son (8) was taken off the system. I have since been told that dentist are NOT allowed to do this to patients under the age of 18 and I requested the reminders due to my disability and the fact they denied to do this actually breaks The Equality Act 2010. I would suggest if you have a disability or any form of neurodivergence to avoid this practise. They are also due to move but I doubt they will change.

Very poor dental surgery, it’s definitely gone downhill, used to be an excellent dentist,if you are a private patient take your business

I have attended this surgery for most of my llfe. The treatment I have received and the service provided by all the staff there has always been very safe, effective, caring, responsive and well-led during this time. The receptionists are very professional, friendly and polite. And all the dentists there over the years have treated me with the utmost care and respect. All who work there have gone out of their way to put me at my ease, explain procedures and answer any questions or concerns I have had. Thank you again to all the team; I look forward to see you again very soon for my regular check-up

Absolutely brilliant dentist . Been going here since I was a child and dentist have retired and new ones have started . Mr Shaikh is absolutely amazing . I do have a phobia or did have and mr shaikh has helped me overcome this. I never feel rushed at my appointments. I feel safe and cared for . I had a dental abscess last year and the service and care I received was outstanding. I had a tooth removed and no problem at all . All the staff are so lovely . I always feel it is very personal care and the staff know you . 100 percent recommend this practice. I am an NHS worker so I am fussy where I go. I will always go here . Dread the day mr Shaikh retires. I love the building it is old and has character, which it is a Victorian build , high ceilings , ceiling roses . Love these features. Highly recommend . My mum and step dad are also patients at this practice., I think that says something too they feel the same as me x

Seen some negative comments about the receptionists but both my family and I have always had excellent service. The receptionists have always been polite and helpful and the dentist and dental hygiene therapist are excellent. Both very skilled and likeable. Couldn’t recommend enough 👍🏼

Mr Shaikh, his staff and receptionists are exceptional. If you want prompt, professional, and supportive assistance: Moor Park Dental Practice are perfect.