Dev's Dental Practice

Dev and Leon are the best dentists I've ever met at this clinic. They have the best attitude. They're very polite, thorough, and know what they're doing. My 6-year-old son adores Leon and, thanks to him, loves his visits. Unfortunately, he had a dental checkup with another dentist. We weren't happy with her approach to children; I was very disappointed with her behavior. The hygienist was more empathetic than she was, and the receptionists were very helpful and understanding. (Mistake appointment) I'm giving this 5 stars because you have two of the best dentists here! I wish all dentists were like Dev and Leon.

Thank you Dev and Nelam for making me feel so at ease and reassured during my recent appointments and treatment. Everything was clearly explained so I knew what to expect during treatment and aftercare. I am a nervous patient due to past experiences, Dev and Nelam have been fantastic in making me feel at ease.

My son had a tooth out and Dev was extremely patient with him throughout the whole process. He talked him through every step, didn’t rush, and even offered us the option to come back a few days later for the other tooth because of my son’s anxiety. My son said he was the best dentist, and I completely agree. We are both extremely happy with the care and service we received.

Terrible service! Yesterday was the second time I have been told I have booked an appointment for impressions for retainers to then only be given a checkup on the day. I had this appointment to get my impressions taken since April and I rang up two weeks ago to double check I was not booked under as a checkup. I was told I would get my impressions taken. It was only when I turned up yesterday I found out I was booked as a checkup appointment. This is the second time this has happened. The receptionist also kept telling me I was the one in the wrong and it was only when I showed my phone call history and the text message of my initial booking, she apologised. I am very disappointed in this practice it used to be so much better when it was Aycliffe Dental practice. Please make the communication between receptionists and the patients better! How can I be confirmed over the phone to only be told something different when I turned up for my appointment. So frustrating.

Edit: we really miss Anusha. We are delighted that we are registered at Aycliffe Dentist. Took us a while to find but it was reccomended by two friends who also feel lucky to be registered here. From our first phonecall to our visit last week they have looked afted all our debtal care and Ive been so relieved after covid meant we hadnt been in awhile. The receptionists have always made booking appointments easy, with text reminders and help getting the right time, staff and room sorted. We waited about 6 months on waiting list but communication was good. Check ups about 4 to 6 weeks in advance, emergency i had was within time i needed. Our dentist is absolovely. Explains what's going on, makes us very comfortable and is obviously methodical, warm and makes visits and treatment positive We had a problem during a visit which was quickly ironed out due to excellent communication and care. I'm a wheelchair user and if you are too you may wat to chat with staff so they can get temporary ramp out or guide you to the alternative entrance. There is an accessible toilet, seats in waiting room and with some adaptions I have a very comfortable visit. Parking is just round the corner, busy but we've always got parked. Very cery happy wih our dentist! *****

Had a great experience at Dev Dental Practice! The staff was friendly, professional, and my teeth feel super clean after the scaling. Highly recommended!

Myself and my family have been going to this practice for a good few years now. We have always had the best service, always got appointments for check ups etc and we are fortunate enough to have a brilliant dentist, Anusha. She is lovely, warm and friendly and is great with the kids! The reception staff are friendly and welcoming. I cannot speak highly enough of this practice and would highly recommend it to anyone.