Kirkland Dental

Worst dentist i have ever dealt with in my life, missed an appointment so they de-registered me immediately. Absolute disgrace. You litetally wait 4 months for an appointment i had 9 appointments booked and now they take me off their list. Disgrace!!!!!!

Great dentists here and staff are always friendly. Had to phone for a couple emergencies since the start of the pandemic and was seen to a few hours after calling. Faultless. Called today about a loose tooth and it does seem there is a massive backlog atm as the appointment is at the end of August. Don't delay in making a call if you have any issues.

After waiting over 6 months for my daughters appointment for a filling I unfortunately had to cancel due to being in accident and emergency, receptionist at kirkland was very rude when I called for another appointment that's another 6 months away regardless of her being in pain and only 12 tears old. If it wasn't so hard to get a dentist and the fact it's for my kids I wouldn't be back

No warning given that another missed appointment would lead to de-registration. Perhaps having a policy in place that shows some compassion for people with disabilities/mental health issues would be more inclusive and promote well-being. To just remove someone from the register even though these issues have been highlighted is quite disgusting. I understand the strain on the service and that missed appointments are a waste of an important resource, but people with agoraphobia or other conditions that make it incredibly difficult to leave their house still need dental care, some compassion would be nice. People who are not registered with a dentist have a higher risk of head & neck cancer, so now the individual I am complaining on behalf of not only has to deal with the health inequalities that come from having mental health issues, but now their being exacerbated by having access to healthcare removed. I'm very disappointed. It's so frustrating because the staff are lovely and it's a great practice, but it needs to think about how it can support people with additional needs better.

I Broke a tooth on some sourdough toast this morning! Phoned the practice at 9:00 and although I was 7th in the queue, the phone was answered within 5 minutes. I was given an emergency appointment for 3pm. I got a dressing on the tooth and a treatment plan agreed for a permanent repair. Having lived in England until 2018 the NHS and Private prices are incredibly reasonable. First class service from this friendly and professional team.

I have absolutely no faults to say all staff has been very understanding and sympathetic to my dental issues

First time using this practice and can't praise them highly enough. Staff are very friendly and although I went for my first registration appointment the work I needed done was also completed at the same time. Highly recommended.