Smile Dental Care - Helston

I honestly couldnt thank andra and her assistant more. They were both so lovely and kind and incredible work done. The reception staff were also very lovely. I left feeling a new person today 😌 thank you to you both I more than appreciate the work you did.

Andra is always very nice and welcoming. Always makes you feel at ease which helps if your anxious about going to the dentist! Always talks through steps so your aware of what’s being done which really helps with my nerves:) x

Absolutely fantastic practice at Helston, especially for anyone that is a very nervous patient like myself!! I am disabled and have numerous health issues as well as having severe anxiety and the practice has gone above and beyond to make things as accessible and as easy for me as they can. Mel on reception is absolutely wonderful, kind caring and helpful. And Andra the dentist always puts me at ease and makes the whole process during the check up/ treatment as stress free as possible, being very patient and understanding throughout.

As a family we have been with Smile Helston since they opened. The treatment my two children have recently received has been amazing. One of my children especially, needed alot of work to prepare for braces to be fitted and all was done promptly using cancelled (by other patients) appointments and booked appointments to ensure we could align with the orthodontic appointments so they could get their braces fitted asap. The dentist that originally referred my children for braces is sadly no longer working at Smile but I am so thankful she predicted that they would need them and put the referral in when she did, as by the time my children finish school their braces should be off, and the wait list is ever growing. Our current dentist, Younes, is amazing and he always has a wonderful dental nurse working with him too. The receptionists are always helpful, if I call, I leave a message and they call back as soon as they can.

I have recently had to make several trips to the dentist. The receptionists have been amazing, friendly and helpful, it makes such a difference! Nothing was too much trouble, appointments were so easy to make, either that day or the day after where possible. When they couldn't contact me, the appointment was made and I was just asked to phone and cancel if it wasn't suitable - what more can you ask?

This is the second time my daughter has been to this dentist and been treated very badly. She has reported both times dentists were incredibly rude when she is in agony. I thought dentists were being taught to have a better bedside manner nowadays but nope, she has left feeling and worse and totally dismissed about her pain. Will be finding another dentist for her

I got a filling in a tooth that I never had any pain in before and a couple of days later I experienced an extreme amount of pain in that tooth I went back a week after the filling to be told that the filling was to close to the nerve and it got infected and now needed a root canal and a crown! I paid £100 deposit for root canal but decided to get it done at a different dentist as I lost trust in this dentist and requested a refund 2 months months ago and have contacted them multiple times but they aren’t doing anything to resolve this issue and I still have not received the refund. The first few times I went to this dentist I thought it was okay, not amazing but okay, not often on time and not the most welcoming but I can look past that but since a treatment going wrong and since going to a different dentist I can really tell the difference. The only good thing I can think about this dentist is that it’s slightly cheaper than other dentists, get what you pay for I guess