John G. Plummer & Associates Dental Surgeons - Gt Yarmouth

I went to see my new dentist Melody - she is so lovely and very happy to answer any queries I had. I had a filling carried out and this was done without any discomfort and looks great as its on one of my front teeth.

My dentist is brilliant but the lady at reception is rude to me every time that I attend. I said ‘I’m here to see (dentist name)’ and she said ‘I know what my dentists names are, what’s your name?’ She didn’t say hello or smile just said ‘next’ .

This was my first visit to a dentist in nearly 20 years ! Everyone was extremely friendly and helpful with filling in paperwork and getting everything arranged to have a pesky broken tooth removed ! I would highly recommend them as a dental practice to anyone !

Having a dental emergency while on holiday could have been an absolute nightmare, but they were able to fit me in on really short notice and sorted things out amazingly quickly with the absolute minimum of fuss. The staff were all brilliant; everyone I dealt with was friendly, helpful, caring and happy to explain the process. I honestly can't think of any way they could have improved the experience.

Dental staff were fantastic, quick and efficient however I didn't appreciate the rudeness from the receptionist upon calling for an appointment. This made me feel quite anxious even more so when it came to attending the appointment. I feel their telephone manner could be better. Many thanks to those who were professional and helpful.

I am one of the many who have an irrational fear of dentists. I usually have conscious sedation for extractions, but due to circumstances, I went today for an extraction without that. I was only willing to try because of Dr Khayyat and his amazing dental nurse. Unfortunately I was so nervous, I don't remember her name. I have only seen my new dentist twice before this, but he is so kind and understanding that I was willing to try. I can't speak high enough of these two amazing people, kind caring, understanding and supportive. I can't think of any superlatives that match the care, kindness and genuine care that I experienced today! I'd just like to thank both of you so very much.

Absolutely thank the heavens above for getting taken on at this dentist !! The staff have been so kind , professional and empathetic to my needs as a patient with years of bad experiences with other dentists .Im so very grateful to Melody and her nurse ( can’t remember her name sorry ) but they’ve been amazing . No fear , no pain and has changed my perspective on dental health care . Thank you so much xx