Linburn Dental Practice

Terrible place have to wait 4 months for a appointment then my filling broke i phoned and got it fix same day BRILLIANT the filling fell out 3 days later i called and got a appointment same day BRILLIANT went down at 3.30 the time I was told only to be told it was 2.30 I would be charged for not being there at 2.30 ask to hear the phone call and was told the manager was busy. I was told to phone the next day which I did and was to id be charged £17 for a appointment and best to phone back next week shocking treatment if there was anywhere else taking on patients i would move but there is not i keep looking for somewhere else waiting 4 months is bad

Root canal treatment was started earlier this year, but the next available appointment to continue was several months later. During that time, I experienced ongoing pain and required multiple emergency appointments. Despite explaining the situation, I was repeatedly told I was on the cancellation list, and at no point during this period was I offered an earlier appointment. During one of the out of hours emergency appointments I was advised by the dentist that this tooth cannot wait so long for a second appointment. I relayed that information to the practice but it didn’t change anything. I found the reception staff to be unhelpful and dismissive when trying to discuss my situation. In contrast, another NHS dentist I registered with was able to assess me on a Monday and complete the root canal by Wednesday. Would not recommend this practice.

Family is registered here, dentists are always friendly. And make sure they explain what work if any is needed. The kids are teens so it's great that the information is given to them 1st person.

Had a brilliant experience having a filling done yesterday. Dr Rotaru explained all procedures and I felt totally at ease. Friendly and very professional service. I am very fearful of dentists and once as a child bit my dentist so that he needed stitches! Think my fears have been cured…

Disgusting way to treat someone. Was 4 minutes late to appointment at 5:25 for my 14 month old (you are rarely on time with babies!) was kept waiting 2 minutes at reception before being told that the dentist had gone home because we were late! By 4 minutes! No attempt to contact me to tell me this would be the case, could have saved me the journey with a baby. No apology, receptionist just gave me a "well you shouldn't have been late" face. No decent attempt to fit us back in soon, next appointment not for another 2 weeks. And yet they were more than happy to keep my baby girl waiting 25 minutes past her last appointment.

I’ve been waiting for months to have a appointment that has been rescheduled and now I call in because I am 10 mins late so won’t make it on time and they are telling me that I must now pay £45. On top of that the receptionist was so rude and wouldn’t even listen to me and then hung up on me when trying to explain. This sort of service is very poor. I’ve had appointments rescheduled but it would come to my mind to charge them for the time of work I took. This is very upsetting and completely wrong. Ia m extremely disappointed as I need dental care.

After years of avoiding the dentist, I went along very nervously. Dentist Stewart has been just great in the years since. Very kind and understanding. Doesn't make me feel like a complete wimp and with the biggest smile. Great service provided here all round. Highly recommend.