Townend Dental Practice

I initially went for a tooth extraction which I had put off a year because it was a top wisdom tooth. My appointment was in early May, unfortunately the tooth was difficult to remove so the dentist referred me to the hospital and that’s were things started going down hill fast. Weeks of chasing the dentist and the receptionist told me to contact the hospital directly myself, only to be told by the hospital to go back to the dentist. The last contact I had was in August when received a text message asking if I have had appointment at the hospital yet, and if I haven’t the process will have to start from scratch. The communication was very poor and the whole experience appalling asking patients to deal with administrative tasks that are clear apart of their job.

I am an extremely nervous dental client. Townend Dental Practice is absolutely amazing. I see Umesh and he completely puts me at ease during my appointments. The whole team are so supportive, kind, caring and considerate. I would never want to see another dentist now I have been lucky enough to find this little gem.

This practise is the very best in every way! I used to be terrified of the dentist until I found Shaun and now I completely trust them. From the time you ring and speak to the receptionist to when you're being helped by the dental assistant and finally to treatment, service is excellent. They all go the extra mile. Talking of miles, I travel over 50 round trip for this dentist. If you live in Caterham, you are very lucky to have this practice on your doorstep. Thanks for all you do Townend.

I had been having such horrendous dental pain for the longest time. Townend managed to book me in for an emergency appointment a few months ago and since coming here all my pain has completely disappeared. I required some dental extractions and I had a huge fear of the dentist but this practise has truly been so incredibly warm and welcoming. From the receptionist to the dental nurses and the dentists themselves, such an incredible team full of brilliant service and compassion that goes such a long way. Thank you for all your help, I can finally go about my day to day without being in excruciating pain and crying all the time.

Absolutely amazing! After feeling apprehensive about my bridge after many years coming out and needing a tooth extraction and also a root canal and a crown! So happy with this dentist! Atention to detail! Receptionists make you feel so welcome! And found the dentist did my teeth very professional! Thank you! Can't wait for my crown fitted.

The best possible dental experience! The practice feels welcoming and relaxing, while also being highly professional with modern equipment and fittings. All of the staff are lovely and personable, making sure you are at ease. Dr Shaun has a very kind and gentle demeanour and takes great care to make any treatments as comfortable as possible.

The whole team at the practice are absolutely amazing!! They are friendly, approachable and very professional. Suba and Shaun are perfectionists providing the highest quality dentistry and we are lucky to have them in Caterham.