DR M L P Brown
📍 Invisalign dentists in Barry
DR M L P Brown in Barry has received a mix of feedback regarding their service. Some patients report difficulties in communication, particularly with phone availability and appointment cancellations. The reception staff has been noted for varying levels of professionalism, with some experiences being less than satisfactory. However, there are also positive reviews highlighting excellent treatment and friendly interactions.
Potential patients should be aware of the variability in service quality. While some have had long-term positive experiences, others have encountered issues with appointment management and staff attitude. It's advisable to verify recent reviews and consider contacting the practice directly to assess current service standards.
Features and services of DR M L P Brown
- Wheelchair-accessible toilet
- Toilet
- Appointment required
- Appointments recommended
DR M L P Brown is in position 11 out of 11 in Invisalign dentists in Barry
Customer Reviews
DR M L P Brown has a rating of 2.2 out of 5 based on over 10 reviews on Google
My wife was kicked out of this practice for cancelling appointments more than once - due to work commitments. She could not get through on the phone. It was either engaged or just rang and was hung up. She told me she had tried 90 times in one day to try and get through about an appointment. My Mum and I were also removed as patients with no warning - after having treatments there for over a decade. It was a lovely place when the original receptionist Linda worked there.
As below. Absolutely impossible to get hold of on the phone. Had to attend in person, heavily pregnant with two young children to explain I had been trying to call for our routine appointment... Was told appointment had been sent (it hadn't) and due to being missed we were all struck off.. Very dismissive staff.
Absolutely terrible! Cowboys and thats a compliment. No clue what theyre doing. Tried to book an emergency appointment and the RUDE receptionist said that because i didnt attend my last appointment (that i didnt know i had) i had been taken off the system. I had visted several times for root canal treatment and on my last visit, another visit WASN’T scheduled. If it was, i would have known as i’m very strict about this stuff. So i obviously wasn’t told. Pathetic excuse for a surgery.
Do NOT use this practice. Couldn’t attend our SECOND ever appointment there due to being genuinely poorly and couldn’t leave my toilet for more than half an hour to be told by a stuck up, rude receptionist that we were struck off the register. A whole family of 5!! Pathetic excuse for a practice.
Same as above. No idea i was struck off their register. Private patient not NHS. Called in a real emergency. Receptionist could not have been more dismissive and rude. Do not use this appalling dentist.
I've never had a problem here and find the receptionist lovely they have been brilliant for me personally:)
Wife went in to labour today I've rang the dentist 4 times now but got no answer, I'll probably be removed off the list now
Information about DR M L P Brown
Address
DR M L P Brown is located at 29 Park Cres, Barry CF62 6HE, United Kingdom
Phone
The phone number of DR M L P Brown is +44 1446 733595
Website
The website of DR M L P Brown is: wales.nhs.uk/ourservices/directory/cardiffvaleuniversityhealthboard/dentists/D264
Business Hours
Monday: 08:30–17:00
Tuesday: 08:30–17:00
Wednesday: 08:30–17:00
Thursday: 08:30–17:00
Friday: 08:30–12:30
Saturday: Closed
Sunday: Closed