mydentist, Chapel Street, Abergele

I don’t tend to write many reviews, however in this case I have made an exception. The receptionist Collette is a lovely person who welcomes you when you enter the surgery. Always time for a chat and a catch up before I then go to see my dentist. Swathi is an excellent dentist with a great way of making you feel calm and relaxed. Everything is explained in detail which makes you feel you are dealing with a very professional person. She is assisted by Grace who always greets you with a fabulous smile and is always there to help. All in all in great team.

Always had such a professional approach from SHARON on reception, such a lovely helpful lady. My dentist LUBO is very gentle and understands that I am fearful of dentists. Everytime a positive response from all. Thank you.

Absolutely amazing. I needed a couple of fillings today and was seen by Swathi and Grace. I am a very anxious patient and they both put me at ease, explaining everything and making sure I felt in control of what was happening. Grace put on some music and Swathi used a great distraction technique. I only managed 1 filling today,so I'm back again next week. I'm not as nervous about the next procedure because of the care and empathy shown as well as the skill of Swathi. Thank you

I visited this dentist for my routine checkup. I was welcomed by Sharon who was so lovely. My checkup was with Swathi and Grace, they were both so friendly and professional and I also had a hygienist appointment with Helen and she was so lovely and welcoming. Highly recommend!🦷😁 Thank you MyDentist Abergele team!

Having been with the practice for nearly 30 years, I would have recommended it. But since it changed hands to my dentist, they have unregistered many NHS patients, saying they missed appointments which were infact the appointments were cancelled by the dentist. I would not recommend this dentist anymore, or any other my dentist practice, as they have all gone the same way. Only interested in private patients now.

They have great dentists here but unfortunately are let down by their admin/reception team. I won’t be going here again which is a shame because the dentist I had was brilliant but I am now out of pocket by a lot more than I should be due to the reception team. This is following multiple attempts on my end to sort this out. I have given up chasing now and have just accepted the loss, just wanted to warn others.

My experience has been very poor, haven't been seen in 17 months for a checkup due to various problems or sickness. Was told I would have to wait to October this year, well over 2 years since a checkup. Shockingly poor. My contract hasn't been met in my payment plan for what I'm supposed to be receiving, and my experience of customer service has been poor. Always had to chase never been contacted when I was told I would be.